(Too) many decades into my career; I’ve spent ten years in a technical role as an officer in the Royal Navy. That gave me ample life experience, some of which I’ll keep to myself! I’ve been Operations Director of a PLC software house that supported government departments and high street banks and was eventually sold for £1.2bn. Now, I am joint owner of a small business providing software to a variety of organisations including academy trusts where we have a system that one of our customers calls “The gold standard finance system for multi-academy trusts”.
Working in a small company is certainly different and, to my mind, more enjoyable. We are much more agile, to use a fashionable buzz word; providing superb support and responding to customer requests in days rather than years. We’re not driven to make huge profits by venture capitalists or City shareholders. That’s not to say that we don’t make a profit; we do, and we are financially fitter than many large companies, but we invest in development of software that makes customers more efficient not in paying dividends.
Our aim is to support select like-minded academy trusts in the pursuit of efficiency and want to work in partnership with us. We don’t want thousands of users of our system, our support could become as bad as that of some of our competitors if we did, and we will walk away from potential customers who we don’t think will benefit from the use of our system.